HOTEL Standard Operating Procedure | SOP | OPERATIONS MANUAL HOUSEKEEPING

 OPERATIONS MANUAL HOUSEKEEPING

HOUSEKEEPING / STAFF COMMUNICATION 

 

HOUSEKEEPING / GUEST COMMUNICATION 

 

MASTER KEY 

 

TROLLEY SET-UP 

 

GUEST ROOM GAL CLEANING SEQUENCE 

 

BED MAKING 

 

BATHROOM CLEANING 

 

BEDROOM CLEANING 

 

TURN-DOWN SERVICE 

 

DO NOT DISTURB DISPLAY 

 

GUEST COMPLAINTS & REQUESTS

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